Terms and conditions of sale

GENERAL CONDITIONS

These general conditions of sale apply strictly to all sales of products made by the online shop HISPABADGE SL. Any order placed with the HISPABADGE SL online shop necessarily implies, as an essential, determining and indispensable condition, the unreserved acceptance by the Customer of the General Terms and Conditions of Sale of the HISPABADGE SL online shop in force on the day on which the corresponding order is placed. Furthermore, the Customer acknowledges that acceptance of these conditions shall imply their application to the order to which they refer, as well as to any subsequent order, except for those cases in which new conditions are brought to their attention by the HISPABADGE SL online shop. The fact that the HISPABADGE SL online shop does not have recourse to any of these conditions at any given time shall not be interpreted as, nor shall it be tantamount to waiving recourse to them in the future or in the past. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, shall be subject to Spanish law, unless there are public policy provisions to the contrary.
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Prices

The prices published in the HISPABADGE SL online shop are in Euros. All prices are inclusive of VAT applicable on the day of the order, any change of VAT rate will be automatically applied to the prices of products on sale in the online shop HISPABADGE SL. Offers on products on sale in the HISPABADGE SL online shop will be displayed in the “Special Promotions” section or indicated on the product sheet and, unless otherwise indicated, will be valid for as long as they are displayed on the screen. The discount vouchers will have a validity and special conditions for their use. Please check the specifications of each voucher before using it.
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Methods of payment

When placing the order, the customer is free to choose to pay for purchases made in the HISPABADGE SL online shop by means of:

Bank transfer
PayPal
By credit or debit card through the virtual POS.

Producto

The offers presented by the HISPABADGE SL online shop are valid within the limit of available stock and the dates set for the offer. The HISPABADGE SL online shop reserves the right to modify the product range according to the constraints imposed by its suppliers.

Shipping

The purchased products will be delivered to the address indicated in the order.
The purchase tickets will be sent to the e-mail address indicated by the customer when registering in the HISPABADGE SL online shop and may also be consulted in the registration account created by the customer in the HISPABADGE SL online shop.
On Saturdays, Sundays and public holidays there will be no deliveries or deliveries.
Delivery shall be made punctually at the seller’s risk.
An order is considered delivered when the carrier delivers the parcel(s) to the customer and the customer signs the delivery receipt document. It is the customer’s responsibility to check the condition of the goods on receipt and to indicate any anomalies on the delivery note.

User registration

To browse the shop and add products to the cart you do not need to be registered. However, you will need to register as a user in order to make a purchase. We will ask you for your personal data to generate your customer file, such data will be protected under the provisions of Law 15/1999 of 13 December on the Protection of Personal Data. Only persons over 18 years of age may register. With your user account you will be able to make purchases and benefit from the discounts, promotions and gifts that we offer our customers. In your account you will be able to consult the history and details of your orders, your delivery addresses, your means of payment, your discount vouchers, etc.
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Purchasing process

To buy from the online shop HISPABADGE SL You must be a registered user and over 18 years old. Add all the products you want in your cart, then click “Confirm” to checkout. You will be asked for the shipping address and the customer address (you can use the same address for both). You will then be asked to choose the type of shipping, these rates are calculated according to the delivery address provided, the total weight of the package and the duration of the shipment (urgent or ordinary). We also offer the option of gift wrapping for an additional charge. Finally, you will need to choose your method of payment, either by bank transfer, PayPal, debit or credit card.
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Return policy

Our returns policy, in compliance with “Article 71” of the Royal Legislative Decree, the buyer has 7 working days to exercise the right of withdrawal, without having to justify their decision and without penalties for its exercise.

The refund can be made by means of a transfer to the customer or by means of a return voucher to be used in the HISPABADGE SL online shop.  The returned product must be in the same condition in which it was received, i.e. in perfect condition and with the shipping packaging. The product must be shipped in appropriate packaging to protect it during the journey. You have 7 working days to return the product after receiving your package. You can exercise this right by sending an email to hispabadge@hispabadge.com.
*** Translated with www.DeepL.com/Translator (free version) *** We remind you that you are not obliged to justify the reason for your return. However, it would be very helpful if you could indicate this to us in order to make it easier for us to handle the returned product. If the reason for the return is that the returned item does not correspond to what was ordered, the online shop HISPABADGE SL will bear the cost of the return and reshipment.

Guarantees

Repair and replacement shall be free of charge for the user. This free of charge shall include the necessary costs incurred to remedy the non-conformity of the products with the contract, in particular the shipping costs, as well as the costs related to labour and materials. The seller is liable for any lack of conformity that becomes apparent within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.
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Contact

You can contact us at any time to request further information or to resolve any queries you may have.